Industrial Conveyor Corporation 
5324 Crestview Drive - Memphis, TN 38134 
Ph: 901-382-2660 - Fax: 901-386-0082
 
Home Store Front Account Search Basket Contents Checkout
ICC Home Page  -  FAQ  -  Order Status  -  Contact Us  -  Quote Request

 Fulfillment FAQ's 

 

Sales FAQ | Fulfillment FAQ | Support FAQ | Installation FAQ | Returns FAQ | Freight and Handling FAQ  

  
Q. Are local, state or federal taxes included?
A.
No. We will add any appropriate taxes to your final bill. If you are tax exempt, please note this during the checkout process by indicating it in the appropriate pull down menu. If you have indicated you are exempt and we do not have a certificate on file, we will require a copy prior to completing this transaction.  


Q. Who do I make out the purchase order to?
A. 
Industrial Conveyor Corporation
     5324 Crestview Drive
     Memphis, TN  38134
     Phone:  901-382-2660 ext. 17
     Fax: 901-386-0082
     Email:  mark.beene@icc-industraline.com


Q.  Where do I send the Tax Exemption Certificate?
A. 
Mail it to us or fax to the attention of Myra Welch.

     Industrial Conveyor Corporation
     5324 Crestview Drive
     Memphis, TN  38134
     Phone:  901-382-2660 ext. 22
     Fax: 901-386-0082
     Attn: Myra Welch


Q.  Where do I send a drawing?
A.
  If faxable, send it to the attention of Web Sales at 901-382-2660 ext. 17.  If it is in electronic format, email to mark.beene@icc-industraline.com.  We use AutoCAD 2000 as our drawing program.  Please send all other drawing types in .DXF format. We recommend sending the file in a zip format.    

     Industrial Conveyor Corporation
     5324 Crestview Drive
     Memphis, TN  38134
     Phone:  901-382-2660 ext. 17
     Fax: 901-386-0082
     Email:  mark.beene@icc-industraline.com

Or else, send us a CD-Rom or disk with the drawings in the mail.


Q.  Will I get an acknowledgement of the order?
A.  Yes. We will contact you via email with the final total and the expected arrival date and tracing information.


Q. What are my payment options?
A. Currently we accept:
- Cash

- Check with prior approval.
- Purchase orders with credit approval.  An online credit application is available for your use.
-We cannot ship C.O.D.